Shipping policy

At TINTAcrest, we aim to make your shopping experience as simple and transparent as possible.

Order Processing

Orders are processed after payment has been successfully received.

Please allow 1–2 business days for order processing before your order is dispatched.

During periods of high demand, promotions, holidays, or unforeseen circumstances, processing may take longer.

Shipping Times

Estimated delivery times depend on the destination, product availability, and shipping method selected at checkout.

Estimated delivery time:
Delivery estimates are provided for guidance and are not guaranteed. Delays may occasionally occur due to circumstances outside our control, including carrier delays, customs procedures, weather conditions, or other unforeseen events.

Shipping Costs

Applicable shipping costs will be displayed at checkout before you complete your purchase.

Order Tracking

When tracking information is available, it will be sent to the email address provided during checkout.

Please note that tracking information may take some time to become active after your order has been dispatched.

Incorrect Shipping Information

Please make sure your shipping address is accurate and complete before placing your order.

If you notice an incorrect address after placing your order, contact us as soon as possible at tintacrest@outlook.it. We will do our best to assist, but we cannot guarantee that an address can be changed after an order has been processed or shipped.

Delivery Issues

If your order has not arrived within the expected delivery period, please contact us at tintacrest@outlook.it with your order number so we can assist you.